Cancellation Policy

ECC’s cancellation policy is as follows:

• Cancellation less than 30 days prior to the arrival date: 25% charges of the full price will be applied, bank fees not included. (ECC will refund 75% of the amount invoiced, bank fees not included.)
• Cancellation less than 15 days prior to the arrival date: 50% charges of the full price will be applied, bank fees not included. (ECC will refund 50% of the amount invoiced, bank fees not included.)
• Cancellation less than 72 hours (3 days) prior to the arrival date or ‘no show’: Full charge for all requested services will be applied. (ECC will retain the full amount received.)